Welcome to ASIST

The ASIST platform, developed by Decisiv for Mack and Volvo Trucks, is included for the first two years with the purchase of new vehicles. The Decisiv platform is designed to streamline communications and organize the documentation and content for service events to drive uptime, increase efficiency, lower days out of service, and increase revenue per vehicle.

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ASIST Service Help Center

Upcoming Trainings

May, 2019

Day Time Training
28th 05/28/2019 01:30 PM ASIST - Service Optimization Process 1:30pm (EDT)
ASIST - Communication and Estimate Creation covers all areas of ASIST. Parts, service, and sales staff will learn how to use ASIST to manage a service event, update estimates with parts pricing and availability, and create customer estimate along with effective communications with their customers, team members, and field personnel while properly preparing a case for your customer to view and approval. Ask your training session host about additional training options available including On-Site training at your location. Please register at least 24 hours in advance. For more information regarding ASIST training please contact Decisiv's Professional Services Team at 804-762-4153 x 2 or email us at support@decisiv.com.