Welcome to ASIST

The ASIST platform, developed by Decisiv for Volvo and Mack Trucks, is included for the first two years with the purchase of new vehicles. The Decisiv platform is designed to streamline communications and organize the documentation and content for service events to drive uptime, increase efficiency, lower days out of service, and increase revenue per vehicle.

Mack Volvo

News

New In Release 7.14.06

June 17th, 2014

The 7.14.06 release provides Fixes & Enhancements to Estimates, Email Notifications and Contract Maintenance.

Fixes


Enhancements


Estimates
  • Added ability to VMRS code the “Cause” at the operation level
Email Notifications
  • Added a number of additional fields to be available to add to email templates
Contract Maintenance
  • Added ability to add attachments to a service request
  • Added ability to capture fuel consumption via Volvolink
  • Added Date column to All Cases screen
  • Sublet enhancements

Programs


ASIST Subscription Renewal enhancement

ASIST Auto-enrollment enhancements

Click here to view a document explaining these new Features and Enhancements.

Video Demonstration

August 16th, 2013
Video Demonstration Archives

Click Here to See All Past and Current Feature Demos!

If you have any issues viewing the videos please go to http://www.adobe.com/products/flashplayer to download the latest version of Adobe Flash Player.

List of all DYK's & other Retired Video Demonstrations

Welcome to DecisivConnect

July 17th, 2012
Welcome to our site, the leading source for information on how technology is improving the trucking industry. Here you will find customer success stories, interactive demos and editorial content that will propose new ways of thinking about your business and your business processes.

We hope you return often, and we’ve provided different options for receiving the information. If you’d prefer direct delivery of every new article, you can sign up via email or RSS feed.

Having over 800 service locations and 225,000 trucking assets serviced via the Decisiv Management Platform gives us a lot of visibility into what works and what doesn’t in this business. Much of what we publish on DecisivConnect is produced through our close and constant contact with fleet operators, service providers, OE’s and technology partners.

Change is coming to the trucking industry. There has never been a more exciting, yet challenging time to be in this business. DecisivConnect was created to foster discussion and debate around where we all are going. We’ll share our thoughts, and we want yours as well. Let us know what you’re seeing via a comment or an email.

Click Here to visit the DecisivConnect Site!

Upcoming Trainings

August, 2014

Day Time Training
28th 08/28/2014 03:00 PM ASIST - Estimate Creation and Communication Training
ASIST – Communication and Estimate Creation covers all areas of the application. Attendees will understand how to use ASIST to manage a service event at their location including communicating with their customers and team members while properly preparing a case for your customer to view for approval. Ask your training session host about additional training options available including On-Site training at your location. Please register at least 24 hours in advance. For more information regarding ASIST training please contact Decisiv’s Professional Services Team at 804-762-4153 x 2 or email us at support@decisiv.com.

September, 2014

Day Time Training
11th 09/11/2014 03:00 PM ASIST - Estimate Creation and Communication Training
ASIST – Communication and Estimate Creation covers all areas of the application. Attendees will understand how to use ASIST to manage a service event at their location including communicating with their customers and team members while properly preparing a case for your customer to view for approval. Ask your training session host about additional training options available including On-Site training at your location. Please register at least 24 hours in advance. For more information regarding ASIST training please contact Decisiv’s Professional Services Team at 804-762-4153 x 2 or email us at support@decisiv.com.
18th 09/18/2014 03:00 PM ASIST - Estimate Creation and Communication Training
ASIST – Communication and Estimate Creation covers all areas of the application. Attendees will understand how to use ASIST to manage a service event at their location including communicating with their customers and team members while properly preparing a case for your customer to view for approval. Ask your training session host about additional training options available including On-Site training at your location. Please register at least 24 hours in advance. For more information regarding ASIST training please contact Decisiv’s Professional Services Team at 804-762-4153 x 2 or email us at support@decisiv.com.

December, 2014

Day Time Training
31st 12/31/2014 12:00 AM Don't have time for one of the above classes? Click here to view our helpful video demonstrations!