Welcome to ASIST

The ASIST platform, developed by Decisiv for Volvo and Mack Trucks, is included for the first two years with the purchase of new vehicles. The Decisiv platform is designed to streamline communications and organize the documentation and content for service events to drive uptime, increase efficiency, lower days out of service, and increase revenue per vehicle.

Mack Volvo


New in Release 7.14.02

March 10th, 2014

The 7.14.02 release contains Bug Fixes & Housekeeping as well as enhancements in Asset Management and Days Out of Service Reduction.

These Features and Enhancements include:

Bug Fixes & Housekeeping

Days Out of Service Reduction

  • Enhanced estimate versions
  • Enhanced Provider Quick Action Buttons
  • Shared Service History

Asset Management

  • New asset types
  • Audit trail for mileage/engine hour updates
  • Enhanced Maintenance Report screen
  • New maintenance due indicators

Click here to view a document explaining these new Features and Enhancements.

Training sessions concentrating on the new features available in this release can be found here

Video Demonstration

August 16th, 2013
Video Demonstration Archives

Click Here to See All Past and Current Feature Demos!

If you have any issues viewing the videos please go to http://www.adobe.com/products/flashplayer to download the latest version of Adobe Flash Player.

List of all DYK's & other Retired Video Demonstrations

Decisiv Opens New Headquarters Location

August 8th, 2013
Rapidly expanding use of the Decisiv Service Relationship Management platform creates need for new facilities and a growing staff.

Click here for a full write up on Decisiv's new headquarters!

Upcoming Trainings

April, 2014

Day Time Training
30th 04/30/2014 11:00 AM ASIST - Mobile Check In (EST)
ASIST Mobile Check In covers the basics of scanning the QR Code and checking in the vehicle truck side, as well as performing mobile inspections.

December, 2014

Day Time Training
31st 12/31/2014 12:00 AM Don't have time for one of the above classes? Click here to view our helpful video demonstrations!